City of Alpena Departments
The City of Alpena's departments work together to provide the essential services that keep our community running every day. From public safety and infrastructure to administration and public works, each department is committed to serving residents with professionalism, transparency, and hometown care. Explore the departments below to find contact information, services, and resources.
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Please note that City Hall is closed for all state holidays.
Admin Department
The Administration Department oversees the daily operations of the City of Alpena and is committed to providing efficient, transparent, and responsive service to residents. From managing city records and public meetings to assisting with utility services, permits, and general inquiries, we're here to help.
If you have questions or need assistance, please contact Alpena City Hall during regular business hours.
Street Department
The Street Department is responsible for maintaining Alpena's streets, rights-of-way, and other public infrastructure to help keep our community safe and accessible.
If you have questions or would like to report a street maintenance issue, please contact Alpena City Hall.
Water Department
The City of Alpena provides water service to residents throughout Alpena and the surrounding area. Our water is supplied by the City of Harrison and sourced from Beaver Lake, delivering clean, reliable water to our community. If you have questions about your water service or account, please contact Alpena City Hall.
Water bill payments can be made conveniently online through Pay.SoftTelPay.com or by phone at: (855) 483-5729
Sewer Department
The City of Alpena operates a modern sewer system and pump station that serves residents throughout the community. If your property is not currently connected to the sewer system and you would like to inquire about service, please contact Alpena City Hall at our main office number.
For sewer-related emergencies, please contact Plant Operator Kenneth Gibson at (870) 350-3195.
Police Department
The Alpena Police Department is committed to protecting the safety and well-being of our community through professional, responsive, and community-focused law enforcement.
For non-emergency questions or assistance, please contact the Alpena Police Department or City Hall. In an emergency, always call 911.
Court Department
The Boone County District Court – Alpena serves the Alpena community by handling traffic citations, misdemeanor criminal cases, and local ordinance violations. Court for citations issued by the Alpena Police Department is held at 108 S. Center St.on the third Monday of each month at 1:30 PM, with doors opening at 1:00 PM.
Phone: (870) 849-8602
Pay a Fine Online: MyFinePayment.com